At Iskandar&Co, we strive to provide high-quality digital products and services tailored to your needs. Please review our return and refund policy carefully before making a purchase.
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Digital Products
All digital products, including e-books, online courses, and downloadable resources, are non-refundable due to their instant delivery nature. If you encounter any issues accessing your purchased content, please reach out for assistance. -
Guided Meditation and Therapy App
Subscriptions or in-app purchases for our meditation and therapy app are non-refundable. However, we are committed to resolving technical issues to ensure a seamless experience. -
Workshops and Webinars
- Cancellation: You may cancel your registration for a workshop or webinar up to 48 hours before the event to receive a full credit toward future events. No refunds will be issued.
- No-Show Policy: No refunds or credits will be provided for missed workshops or webinars without prior cancellation.
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Interactive Quizzes and Digital Tools
Purchases of quizzes, assessments, or debt management tools are final. If you experience any technical problems, we will work to resolve them promptly. -
Custom Services (Counseling Sessions)
- Rescheduling: Counseling sessions can be rescheduled up to 24 hours in advance without penalty.
- Missed Appointments: No refunds or rescheduling will be allowed for missed sessions without prior notice.
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Refund Exceptions
Refunds may only be considered in exceptional circumstances, such as duplicate purchases or technical issues preventing access to the product. These will be evaluated on a case-by-case basis.
We reserve the right to update this policy at any time. By making a purchase, you agree to the terms outlined in this policy.